MyODP News Online

A Reminder About the Support Warm Line

The Pennsylvania Warm line logoDuring these times, it is critical to care for our mental health and the mental health of those we support.  Today we wanted to send a reminder that the PA warm line is available as a resource for those struggling with anxiety, fear, or loneliness during this time. The toll-free, round-the-clock support line is operational and available by calling 1-855-284-2494. For TTY, dial 724-631-5600.

To create and staff the support line, DHS has partnered with the Center for Community Resources (CCR), an experienced regional crisis and call center provider based in Butler County and licensed to provide crisis services. CCR staff are trained to be accessible, culturally competent, and skilled at assisting individuals with mental illness, intellectual disabilities, co-occurring disorders, and other special needs. Staff use the principles of trauma-informed care to listen, assess needs, triage calls, and provide appropriate referral to community resources to children, teens, adults, and special populations.

Many other resources also remain available to Pennsylvanians in need of support, including:

  • National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
  • Línea Nacional de Prevención del Suicidio: 1-888-628-9454
  • Crisis Text Line: Text “PA” to 741-741
  • Safe2Say: 1-844-723-2729
  • Veteran Crisis Line: 1-800-273-TALK (8255)
  • Disaster Distress Helpline: 1-800-985-5990
  • Get Help Now Hotline (for substance use disorders): 1-800-662-4357 

Our daily emails are archived on My ODP News Online. Please send any suggestions or  questions related to this email or requests for additional resources to RA-basprovidersupprt@pa.gov.