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A Reminder About Masks During Service Delivery      

An icon displaying a face mask around a blue circleAs PA continues to reopen and people are getting more comfortable being out in the community, we wanted to remind everyone that the Guidance on Masks, Screening and Handwashing must still be followed when providing direct services. Specifically, we wanted to highlight the first section of the document:

On July 1, Secretary of Health Dr. Rachel Levine signed an Order Requiring Universal Face Coverings.

  • As a result of the Order, staff who provide direct services must wear a mask that covers the staff person’s nose and mouth during the entirety of service provision. The mask must be a cloth covering or other mask that offers a higher degree of protection. This applies to all ODP services, unless the staff person lives with the individual receiving services. For staff, plastic face shields are not acceptable alternatives to masks.  
  • Masks should be worn by individuals who receive services during activities in the community in line with the Order.
  • Mask use is not mandatory for individuals who are communicating or seeking to communicate with someone who is hearing-impaired or has another disability, where the ability to see the mouth is essential for communication. 
  • If, for medical or other reasons, an individual receiving services is unable to wear a mask as recommended by the PA Department of Health and the CDC, the use of a full face shield as an alternative may provide some benefit, particularly against spread of respiratory droplets, and should be permitted.

Please see the full announcement for additional guidance.  For additional resource links please see our previous article: