Website Technical Support & Self-Help Resources

Welcome to the MyODP Support Self-Help Page.  If you have questions or issues regarding the site, this is an excellent place to start. By using this page, you will be able to obtain the latest information on global system issues, outages, and maintenance, view frequently asked questions (FAQs), and download “how to” documents from our Self Help Document Library. Feel free to check back often, as this page will be continually updated and improved.

As always, if you can’t find the answer to your questions here, you can reach out to the Help Desk at any time, using the contact information provided below. If you reach out after hours, your inquiry will be addressed at the beginning of the next business day.

Thank you for viewing the MyODP Self-Help Page!


Technical Support Resources

Navigation Help

Frequently Asked Questions (FAQs)

Self-Help Resources

Current Site Status

There are no site-wide related issues at this time.

There are no scheduled site maintenance activities at this time.

Help Desk Contact Information

Hours of Operation: Mon - Fri, 8:00 am - 4:00 pm EST
Toll Free Telephone Number: 844-332-2121
Feedback: Send Feedback

Please note: The Help Desk will be closed during Commonwealth of Pennsylvania holidays.

Martin Luther King Jr Day Help Desk Closure

The Help Desk and all Commonwealth offices will be closed on Monday, January 21, 2019, in observance of the Martin Luther King Jr. Holiday. The Help Desk can still be reached by sending an email to Your request will be addressed when the office reopens on Tuesday morning.</c>

Last modified: Thursday, June 6, 2019, 1:34 PM