MyODP.org Website Technical Support & Self-Help Resources
Welcome to the MyODP Support Self-Help Page. If you have questions or issues regarding the site, this is an excellent place to start. By using this page, you will be able to obtain the latest information on global system issues, outages, and maintenance, view frequently asked questions (FAQs), and download “how to” documents from our Self Help Document Library. Feel free to check back often, as this page will be continually updated and improved.
As always, if you can’t find the answer to your questions here, you can reach out to the Help Desk at any time, using the contact information provided below. If you reach out after hours, your inquiry will be addressed at the beginning of the next business day.
Thank you for viewing the MyODP Self-Help Page!
Technical Support Resources
Frequently Asked Questions (FAQs)
- General FAQs
- Top items:
- Why didn't I receive the confirmation email after creating my account?
- How can I download my certificates?
- How do I navigate the site?
- How can I reset my password?
- Webcast FAQs
Current Site Status
There are no site-wide related issues at this time.
There are no scheduled site maintenance activities at this time.
Help Desk Contact Information
Please note: The Help Desk will be closed during Commonwealth of Pennsylvania holidays.
The MyODP.org Help Desk and all Commonwealth offices will be closed on Monday, January 21, 2019, in observance of the Martin Luther King Jr. Holiday. The Help Desk can still be reached by sending an email to firstname.lastname@example.org. Your request will be addressed when the office reopens on Tuesday morning.</c>