Welcome to the MyODP Support Self-Help Page.  If you have questions or issues regarding the site, this is an excellent place to start. By using this page, you will be able to obtain the latest information on global system issues, outages, and maintenance, view frequently asked questions (FAQs), and download “how to” documents from our Self Help Document Library. Feel free to check back often, as this page will be continually updated and improved.

As always, if you can’t find the answer to your questions here, you can reach out to the Help Desk at any time, using the contact information provided below. If you reach out after hours, your inquiry will be addressed at the beginning of the next business day.

Thank you for viewing the MyODP Self-Help Page!

Technical Support Resources

Navigation Help

Frequently Asked Questions (FAQs)

• General FAQs
• Top items:
• Why didn't I receive the confirmation email after creating my account?
• How can I download my certificates?
• How do I navigate the site?
• How can I reset my password?
• Webcast FAQs

Self-Help Resources