Unraveling the Processes of Incident Management and Risk Management


Unraveling the Processes of Incident Management and Risk Management is a series of courses to provide all stakeholders with the same information and knowledge about incident management and risk management in Pennsylvania’s intellectual and developmental disability system. It is recommended to complete the series in order as each course builds upon the previous one.

Note: On January 4, 2016 ODP implemented a new electronic incident management reporting system known as the Enterprise Incident Management (EIM) system which replaced the HCSIS incident management system.  All references to HCSIS Incident Management are also applicable to EIM.   


Core Functions of Risk Management

Five-part training provides an in-depth look at the core practices of risk management. The core functions of risk management include identifying factors and determining who is at risk, preventive strategies, monitoring, and reporting.

Credit hours: 3

Foundation of Incident Management and Risk Management

Five-part training provides an overview of the framework for incident management and risk management to ensure that everyone in Pennsylvania has the same understanding of both processes .

Credit Hours: 3

The SC Role in Incident Management

Examines the Supports Coordinator’s role in the various components of the incident management process.

Credit Hours: 1


Understanding Incident Management

Two-part training provides an in-depth look at incident management in Pennsylvania including an examination of incident categories and the actions to take in the first 24 hours after an incident is discovered.

Credit Hours: 2