Crisis Courses

This advanced training builds upon the foundational principles of crisis de-escalation and is designed specifically for individuals working in crisis response roles.

This advanced training builds upon the foundational principles of crisis de-escalation and is designed specifically for individuals working in crisis response roles.

This course will help participants gain familiarity with important terms, resources, and tools to build foundational knowledge around the intersection of criminal justice, behavioral health, and crisis response.

Throughout this module we will talk about how to intervene with and assess a person in crisis. We will explore several aspects of trauma-informed care and the relevancy to crisis services.

This training is designed to support you in responding to domestic violence in ways that are practical, grounded, and realistic within the context of your role. 

This course is designed to strengthen your ability to recognize exposure risks related to blood and bodily fluids and to respond using Universal Precautions. 

This training equips crisis workers with the knowledge and practical skills needed to effectively recognize and respond to human trafficking. 

In this course learners will gain a better understanding of serious mental illness.

This introductory training on crisis de-escalation focuses on the fundamental skills needed to recognize, respond to, and reduce escalating behaviors, as well as minimize risk associated with crisis level behaviors. 

Whether you're a caregiver, educator, advocate, first responder, or simply someone who wants to better support others, this course will introduce you to core counseling skills that can make a meaningful difference in everyday interactions.

In this training module on Trauma and Trauma Informed Care select trauma-related disorders will be reviewed.

This course provides a foundational understanding of harm reduction, a public health approach aimed at minimizing the negative consequences of drug use and other high-risk behaviors. 

This course provides a general exploration of human development across the lifespan, examining the physical, cognitive, emotional, and social changes that shape individuals from infancy to late adulthood. 

This training module on Overdose Recognition aims to equip crisis workers with essential knowledge and skills. 

This training module explores the regulatory framework for collecting, securing, and sharing information related to individuals experiencing a crisis. 

In this module, we’ll cover concepts including, an overview of Recovery, Recovery Oriented Approaches in Crisis Intervention, the Role of Family in a Recovery-Oriented Crisis Response, Recovery Oriented Resources and Recovery Approaches, and self-care.

Addiction is a brain disease. Understanding its neurobiological basis is crucial for professionals providing care to individuals experiencing a crisis.

Throughout this module, participants will gain knowledge, skills, and abilities to effectively screen individuals in crisis. Participants will also develop skills to advance the safety, well-being, resiliency, and recovery of individuals in crisis.

This is a one-hour educational training seminar. The purpose of this training is to define ageism, provide guidance for identifying internal ageist views, and provide tangible skills when encountering an older adult on a crisis call.

This module will introduce learners to strategies to improve the collection of valid data in the context of suicide risk assessment in crisis encounters. This data includes key points relevant to assessing suicide risk in children and adolescents with help from Shea’s six strategies for collecting data.