This course provides a general exploration of human development across the lifespan, examining the physical, cognitive, emotional, and social changes that shape individuals from infancy to late adulthood. Participants will review key developmental theories, including those of Piaget and Erikson, while also considering the impact of genetics, environment, culture, and life experiences. Learners will gain a deeper understanding of how people grow and adapt over time.
This training module on Overdose Recognition aims to equip crisis workers with essential knowledge and skills. Participants will learn to identify common substances associated with opioid overdose, understand the impact of overdose on individuals, families, and communities, recognize the signs and symptoms of an opioid overdose, and respond effectively to suspected opioid overdoses. The course also emphasizes the importance of carrying naloxone and using stigma-reducing language to support affected individuals and their families.
This training module explores the regulatory framework for collecting, securing, and sharing information related to individuals experiencing a crisis. It equips crisis healthcare workers with knowledge of regulatory compliance, effective consent management, emergency response protocols, crisis communication, adaptation to rapid changes, data management in crisis, and ethical considerations. The course aims to ensure that healthcare workers can handle patient information securely and efficiently during emergencies while maintaining patient trust and legal protection.
In this module, we’ll cover concepts including, an overview of Recovery, Recovery Oriented Approaches in Crisis Intervention, the Role of Family in a Recovery-Oriented Crisis Response, Recovery Oriented Resources and Recovery Approaches, and self-care.
Addiction is a brain disease. Understanding its neurobiological basis is crucial for professionals providing care to individuals experiencing a crisis. It is important to recognize addiction is not a choice, but a condition where the brain’s functioning is significantly altered. These changes can be long-lasting and can lead to harmful behaviors. This module will offer evidence-based information to better understand the impact addiction has on an individual’s brain, behavior, and overall well-being. Trauma-informed tools and techniques will be identified to assist in the overall goal of mitigating the crisis.
Throughout this module, participants will gain knowledge, skills, and abilities to effectively screen individuals in crisis. Participants will also develop skills to advance the safety, well-being, resiliency, and recovery of individuals in crisis.
This is a one-hour educational training seminar. The purpose of this training is to define ageism, provide guidance for identifying internal ageist views, and provide tangible skills when encountering an older adult on a crisis call.
This module will introduce learners to strategies to improve the collection of valid data in the context of suicide risk assessment in crisis encounters. This data includes key points relevant to assessing suicide risk in children and adolescents with help from Shea’s six strategies for collecting data.
This is a one-hour educational training seminar. This module was created to support your efforts to work comfortably and confidently with LGBTQ+ individuals in inclusive behavioral healthcare settings, particularly with individuals experiencing mental health crises. In this module, we will be learning about working with LGBTQ+ individuals in the community to build understanding and competence related to Sexual Orientation, Gender Identity, and Expression. wisdom inside of them.
This is a one-hour educational training seminar. This module was developed to provide learners a deeper understanding of complex experiences facing many newly arrived immigrant community members, while engaging in a humble and honest examination of your own attitudes and biases. Working with immigrants who are in crisis raises unique challenges, it requires a willingness to work within a context that introduces cultural differences might challenge you on professional and personal levels.
This is a one-hour educational training seminar.This module explains how traumatic life experiences affect our brains and bodies. We will look at how our brains can sense threat, lock our attention on signs of danger, and trigger defensive reactions within milliseconds. While the focus is on traumatization, along the way we’ll also discuss implications for being a first responder. As you participate in the module, think about how the information included here can help you to understand yourself as well as someone who is having a traumatic reaction. Knowledge about how your brain works can help you prepare for being a first responder.